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From IVR to AI: How Virtual Agents Are Transforming Voice Infrastructure
Interactions across the industries are becoming more human-like, intelligent, and scalable due to AI-powered virtual assistants. This blog explores the shift from IVR (Interactive Voice Response)…
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By Amol Pawar
Why Your AI Project Will Probably Fail (And How to Make Sure It Doesn't)
Last week, I sat across from a CEO who'd just pulled the plug on a $2 million AI initiative. "We had the best tech, hired top talent, but somehow... nothing worked," he said, shaking his head.…
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Transforming the Enterprise Intranet: How Copilot and Agentic AI Are Turning SharePoint into a Smarter, More Human Digital Workplace
Traditional intranet systems are no longer sufficient to meet the needs of modern businesses. Companies are turning to AI-powered intranets to drive productivity, automate processes, and enhance…
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By Kalakrishna Rudrabhatla
Why and How to Embrace AI in Manufacturing
Manufacturing is undergoing a radical transformation—fueled not by speculation, but by tangible results delivered through artificial intelligence. According to…
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By Amitabh Asthana
Unleashing the Power of Generative AI for Cross-Selling: Jade Global's Solution Accelerator
In today’s competitive business environment, staying ahead requires innovative strategies. Cross-selling — the strategy of recommending relevant products or services to existing customers — is one…
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By Mihir Dharurkar
AI Transformation: From Boardroom Vision to Real-World Value
Artificial Intelligence (AI) is everywhere—powering smart devices, personalizing online shopping, and enabling cutting-edge medical breakthroughs. But when it comes to…
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By Vinit Verma