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Tired of "How Do I...?" The Hidden Productivity Drain in Your Organization

It’s Tuesday morning. Sarah logs in, ready to get started—only to find her VPN isn’t working. Again.Her first thought: "How do I reset my VPN access?"Across the hall, David’s stuck…

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By Prasad Tupe

AI

From IVR to AI: How Virtual Agents Are Transforming Voice Infrastructure

Interactions across the industries are becoming more human-like, intelligent, and scalable due to AI-powered virtual assistants. This blog explores the shift from IVR (Interactive Voice Response)…

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By Amol Pawar

CPQ

Evolving CPQ Tests with AI: The Salesforce Revenue Lifecycle Management Blueprint

The way businesses handle their revenue processes is evolving as a result of Salesforce's shift from …

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By Deepa Joshi

Cracking the Code

Cracking the Code: How Generative AI Solves Real-World Test Case Generation in Salesforce CPQ

Generative AI is transforming Salesforce QA automation, especially in complex environments like Salesforce CPQ. Although automated test case generation seems like a promising concept, its real-…

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By Deepa Joshi

Desktop

Why Your AI Project Will Probably Fail (And How to Make Sure It Doesn't)

Last week, I sat across from a CEO who'd just pulled the plug on a $2 million AI initiative. "We had the best tech, hired top talent, but somehow... nothing worked," he said, shaking his head.…

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By Vinit Verma

CTPE

Transforming the Enterprise Intranet: How Copilot and Agentic AI Are Turning SharePoint into a Smarter, More Human Digital Workplace

Traditional intranet systems are no longer sufficient to meet the needs of modern businesses. Companies are turning to AI-powered intranets to drive productivity, automate processes, and enhance…

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By Kalakrishna Rudrabhatla

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