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Automating the Most Difficult Part of Problem Management with ProbManage

In Managed Services, particularly when managing multiple applications, spikes in support tickets often occur during specific business cycles, such as month-end or quarter-end. These spikes can be…

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By Prasad Tupe

workday

Workday R2 2025: Seamless Upgrades and Smart Deprecation Management

It is that time of the year again, when you get access to a whole new set of features on your Workday platform to automate HR and finance functions. Yes, Workday R2 2025 is coming soon!…

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By Amol Pawar

ServiceNow

The Power of ServiceNow: Simplifying Asset Management in Manufacturing Operations

ServiceNow for Manufacturing transforms asset management by unifying IT, OT, and production data into a single platform-delivering predictive maintenance, complete visibility, and regulatory…

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By Kim Riley

workday

Workday 2025 R2 Top Features: Your Ultimate Checklist for a Smooth, Stress-Free Transition

With major enhancements delivered twice a year, staying ahead of Workday releases is essential for optimizing your investment and maintaining a competitive advantage.Workday releases aren’t…

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By Ashutosh Wable

KnowEn-tick

Tired of "How Do I...?" The Hidden Productivity Drain in Your Organization

It’s Tuesday morning. Sarah logs in, ready to get started—only to find her VPN isn’t working. Again.Her first thought: "How do I reset my VPN access?"Across the hall, David’s stuck…

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By Prasad Tupe

AI

From IVR to AI: How Virtual Agents Are Transforming Voice Infrastructure

Interactions across the industries are becoming more human-like, intelligent, and scalable due to AI-powered virtual assistants. This blog explores the shift from IVR (Interactive Voice Response)…

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By Amol Pawar

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